I wanted to inform you IHN-CCO has expanded flexible service options right now to support members through COVID hardships, through a community support program.
Our Medical Management department will process requests for IHN-CCO members who are experiencing hardship due to the COVID-19 pandemic. There are 5 categories this community support program can support:
- Housing assistance (rent, mortgage, hotel, etc.)
- Utility assistance
- Food
- Household items (cleaning supplies, diapers, etc.)
- Transportation
Hardships may include income/job loss, lack of housing to shelter in place, lack of food and household supplies necessary to maintain health and safety, utility needs and transportation issues.
Members were recently sent a letter providing this information and how they can submit a request on the samhealth.org IHN page, (this is going through Unite Us.) Letter info as follows:
Non-Medical Needs
We may be able to help you through the hard times right now. If you do not have income, a safe place to stay, healthy food to eat, or other urgent issues, please go to samhealth.org/referralform to contact our Medical Management Department. You can also call the Medical Management Department through our Customer Service team.
United Way has also created a webpage that lists many resources in the Benton, Lincoln, and Linn county area. Visit unitedwaylbl.org/covid-19resources for lists and links to other resources you may be able to use.
For information about business layoffs, closures, and unemployment benefits, visit govstatus.egov.com/orunemployment_covid19.
